Benchmark and get data insights into how mental health and addiction services in Aotearoa New Zealand are serving tāngata whai ora and their whānau.
Explore how long people wait to be seen by mental health and addiction services. Better understand wait time to third in-scope activity, the most probable point for therapeutic intervention to occur.
Track how and when services are involving whānau in their loved one’s service journey.
Understand how connected care is for people using NGO services before, during and after an acute inpatient admission.
View information that includes the frequency and duration of seclusion events in acute inpatient mental health services in Aotearoa New Zealand.
Understand how quickly people are contacted after leaving acute mental health inpatient services.
Explore how many people return to inpatient mental health services within 28 days of being discharged.
from October to December 2025, 21,447 new referrals were made to community and inpatient mental health and addiction services across Aotearoa New Zealand.
of the 21,447 new referrals made between October and December 2025, 80% were seen in the first three weeks.
Wait timesof the 21,447 new referrals made between October and December 2025, 93% were seen in the first eight weeks.
Wait timesbetween October and December 2025, there were 2,468 referrals discharged from acute inpatient wards across Aotearoa New Zealand.
28-day readmissionOf the 2,468 acute inpatient discharges between October and December 2025, 77% were followed up in the community within seven days after discharge.
7-day follow upof the 2,468 acute inpatient discharges between October and December 2025, 14% of them readmitted to the same or another acute inpatient ward within 28 days of discharge.
28 Day readmissionof the 2,468 acute inpatient discharges between October and December 2025, 21% received support from an NGO in the 28 days before, during, or in the eight days after their inpatient stay.
Continuity of carebetween October and December 2025, there were 273 individual seclusion events recorded across Aotearoa New Zealand.
Seclusionof all people supported in community mental health and addiction services between October and December 2025, 43% had whānau involved in their care at least once within that same time period.
Whānau engagement
Our In Conversation With… series introduces kaimahi from across the mental health and addiction sector, exploring the experiences, perspectives and aspirations they bring to the mahi.
Oct 29
After attending Single Session Family Consultation (SSFC) training together, the Pasifika Child and Adolescent Mental Health Service (CAMHS) at Capital and Coast came together for an a’oa’oga (learning) about how they might interpret this approach for the young people and aiga (families) they work alongside. The team began thinking about Rolling Out the Fala – a concept shared across Pacific cultures, where the fala creates a space for people to come together, connect and share important conversations – and what this might offer within a mental health context.
On Thursday, 20 August, the KPI Programme was privileged to host Dr. Polly Atatoa Carr for the Benchmarking Breakout: Equity 101. This is the PowerPoint presentation from that wānanga.
Links to tools discussed in this session and contact details for the Whāraurau Pacific Advisory team.
Access PowerPoint presentations, the AMIGOS template and other resources from this session.
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