Benchmark and get data insights into how mental health and addiction services in Aotearoa New Zealand are serving tāngata whai ora and their whānau.
Explore how long people wait to be seen by mental health and addiction services. Better understand wait time to third in-scope activity, the most probable point for therapeutic intervention to occur.
Track how and when services are involving whānau in their loved one’s service journey.
Understand how connected care is for people using NGO services before, during and after an acute inpatient admission.
View information that includes the frequency and duration of seclusion events in acute inpatient mental health services in Aotearoa New Zealand.
Understand how quickly people are contacted after leaving acute mental health inpatient services.
Explore how many people return to inpatient mental health services within 28 days of being discharged.
from October to December 2025, 21,447 new referrals were made to community and inpatient mental health and addiction services across Aotearoa New Zealand.
of the 21,447 new referrals made between October and December 2025, 80% were seen in the first three weeks.
Wait timesof the 21,447 new referrals made between October and December 2025, 93% were seen in the first eight weeks.
Wait timesbetween October and December 2025, there were 2,468 referrals discharged from acute inpatient wards across Aotearoa New Zealand.
28-day readmissionOf the 2,468 acute inpatient discharges between October and December 2025, 77% were followed up in the community within seven days after discharge.
7-day follow upof the 2,468 acute inpatient discharges between October and December 2025, 14% of them readmitted to the same or another acute inpatient ward within 28 days of discharge.
28 Day readmissionof the 2,468 acute inpatient discharges between October and December 2025, 21% received support from an NGO in the 28 days before, during, or in the eight days after their inpatient stay.
Continuity of carebetween October and December 2025, there were 273 individual seclusion events recorded across Aotearoa New Zealand.
Seclusionof all people supported in community mental health and addiction services between October and December 2025, 43% had whānau involved in their care at least once within that same time period.
Whānau engagement
Whānau Engagement at Ember Korowai Takitini improved from 9.2% to 13.9% an almost five per cent increase in 12 months*.
Aug 6
Join us for an interactive one-hour wānanga exploring the seclusion indicator.
Links to tools discussed in this session and contact details for the Whāraurau Pacific Advisory team.
Access PowerPoint presentations, the AMIGOS template and other resources from this session.
The HEEADSSS* assessment allows for early identification of mental health, alcohol and other drug (AOD) issues, as well as other information to assist young people in their development.
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