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July 2021 mid-year stream virtual forums

Published July 30, 2021. Last modified October 21, 2022

In July, 93 people from across the mental health and addiction sector joined via Zoom to engage in the Adult, and Child and Youth stream KPI Programme forums.

The forums marked an exciting evolution in the Programme’s history as attendees connected in a virtual space to explore the new data dashboard visualisation tools and get involved in live service benchmarking of the wait times, 7-day follow up and 28-day readmission indicators.

Child and Youth stream forum – 15 July 2021

Sector case study: Nelson Marlborough DHB waiting times project

Emma Williams (Clinical Coordinator) with Alaine Huata and Ellie James (Case Managers) from Infant, Child and Adolescent Mental Health Services (iCAMHS) at Nelson Marlborough DHB share their story and learnings on their journey to improve their service wait times.

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 Presentation: Exploring access and choice from a rangatahi perspective

Sammy Dudley, Youth Consumer Advisor with Werry Whārauaru gives a passionate and thought-provoking presentation about equity, inequality and justice for our rainbow communities using mental health and addiction services.

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Adult Stream forum – 29 July 2021

Sector case study: Waitematā DHB explores use of remote technologies in practice

Linda Ritchie (Clinical Educator), Megan Jones (Programme Manager – Quality, Specialist Mental Health and Addiction Services), and Evelyn McPhillips (Quality Improvement Lead) at Waitematā DHB share learnings and insights from their journey to use virtual tools in both clinical and operational practice, and how this has been sustained since the lockdowns in Auckland in 2020.

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Presentation: People at the centre – sharing insights and feedback from tāngata whai ora on the importance of connected care

Frank Bristol, Poutu Whakahere and lead Consumer Advisor for Balance Aotearoa has been an instrumental part of delivering Conversation Cafes through Balance for tāngata whai ora to engage and share their experiences of services and provide feedback on sector priorities.

Learning how to meaningfully engage and work with our tāngata whai ora in continuous improvement is something we all seek to strengthen in our practice. Hear first-hand from Frank how Balance have made Conversation Cafes so successful and what they have learnt about the things that enhance connected care for tāngata whai ora and their whānau.

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