Special Event: Exploring Integrated Care Coordination between specialist Mental Health Adult Services West at Te Whatu Ora Waitematā and The Walsh Trust

Join Sharon Logan, Clinical Improvement Coordinator and Nora Whelan, Clinical Nurse Specialist Te Whatu Ora Waitematā and Junior Tia, former service manager at Walsh Trust who will talk about the integrated care coordination project (ICCP) pilot. They will discuss the learnings in phase one and how it is now informing what they are doing in phase two, what are the anticipated outcomes for this project overall and what the long term goals are.

Background

In May 2021, an initial Integrated Care Coordination Project (ICCP) was set up between Walsh Trust and Specialist Mental Health Adult Services (SMHAS) West, Waitematā. The Project trialed an integrated working ‘pod’ approach. The ‘pod’ workforce was from both NGO and specialist MH Adult services staff. The implicit aim was to explore whether an integrated working ‘pod’ model can provide responsive, flexible, holistic treatment to meet the needs of tāngata whai ora. Feedback from participating tangata whai ora was positive and lead to some significant health gains.  Feedback from all participating staff demonstrated acceptability, merit, and value in the pod concept, with recommendations to expand.  Review and evaluation of the ICCP pilot including all stakeholders assisted with identifying areas for improvement and recommendations to scale up a second pilot. Support and koha for the second phase of the project has been secured by Te Whatu Ora Waitematā. The Walsh Trust and Te Kotuku Ki Te Rangi are confirmed as the NGO partners and the second Integrated Care Coordination Pilot commenced in September 2022.

Please note: this benchmarking breakout will be followed up in 2023 to hear about the outcomes of the ICC project.

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