There is currently no inpatient data in the 7-day follow up, 28-day readmission, and continuity of care dashboards. We are working on resolving this as quickly as we can. Please contact us at info@mhakpi.health.nz, Ngā mihi, the KPI Programme team.

7-day follow up

The 7-day follow up (also known as acute inpatient post-discharge community care) indicator dashboards measure the percentage of acute inpatient discharges that are followed up in the community setting within the 7 days immediately following discharge from an acute inpatient stay.

Why

Literature indicates the time following discharge from inpatient mental health services can be a vulnerable period for some people. Commonly studied issues associated with the transition from inpatient to community care include early readmission and suicide. Evidence identifies factors that increase people’s likelihood of early readmission, such as having no plans to be followed up after discharge, and insufficient or a lack of comprehensive discharge planning (Callaly et al., 2011; Durbin et al., 2007; Steffen et al., 2009).

Early readmission indicates that people may not have received adequate support from inpatient services; continue to experience high levels of distress; are underprepared for community living; have limited community or whānau support; or experience challenges in accessing community or culturally relevant services (Donisi et al., 2016; Durbin et al., 2007)

The literature highlights a concerning proportion of people who die by suicide within the first week or month following their discharge from inpatient mental health services. In Aotearoa New Zealand, of the 476 people who died by suicide in 2015, 201 people (42 percent) had contact with specialist mental health services the year prior. Of all tāngata whai ora who were in contact with mental health services in the year prior to dying by suicide between 2001 and 2015, 171 people (nearly 7 percent) died within 1 week of discharge (Manatū Hauora Ministry of Health, 2019).

Click here to read more evidence about this indicator.

Populations

7-day follow up indicator dashboards are built using criteria specific to adult populations (20-64 years), but also provide age filters for child and youth (0-19 years) and older people (65 and over), where services report data into PRIMHD. Click here to learn more about PRIMHD.

All KPI Programme indicators provide demographic information by age, gender and ethnicity.

Data available through August 2025, sourced from the 26 January 2026 refresh of the PRIMHD DataMart.

Please note:

  • Northland has incomplete community and very little inpatient data since April 2025
  • Bay of Plenty and MidCentral has incomplete data for October 2025

If you have any improvement ideas or feedback, please email us at mhakpi.health.nz

Indicator dashboards

National summary

This dashboard provides a national overview of 7-day follow up rate within a single financial quarter. It includes changes in the national 7-day follow up rate over time, as well as follow up rates for each district compared to the national average.

Individual districts can compare their 7-day follow up rate against the previous quarter or the same quarter in the previous year.

The entire report can be filtered by financial quarter and team target population, as well as key demographics: age, gender and prioritised ethnicity.

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District service summary

This dashboard provides individual district summaries and can be filtered by either financial year or quarter. 7-day follow up rates are split by age, gender, and prioritised ethnicity, and raw data is provided for crosscheck in your local system.

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Heat map comparison matrices

This dashboard provides heat map matrices that compare 7-day follow up rate per district, split by either age, ethnicity, or gender. To account for the small sample sizes encountered when splitting data into more granular groups, the user can specify thresholds to highlight only intersections with a sufficient number of referrals and high follow up rate; for example, any age group at a division where at least 50 acute inpatient referrals were discharged and the 7-day follow up rate was over 90%. This makes it easy to identify excellent performance and to investigate how it is being achieved.

An additional suite of heat map matrices compare the change in 7-day follow up rate since the previous year, also split by age, ethnicity, or gender. Users can highlight intersections where change exceeds a specified threshold; for example, any ethnicity group where there were at least 35 referrals both last year and this year, and where the 7-day follow up rate has changed by at least 10% since last year. This makes it easy to find areas where performance has been improving or deteriorating, for discussion or further exploration.

The entire report can be filtered by financial year and target team population.

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Explore trees

This dashboard is shared with 28-day readmission.

Explore trees allow users to drill down through the 7-day follow up data in any order, exploring and comparing different cohorts and time periods. The dashboard includes both simple and advanced trees, and several examples with explanations and discussion points. This report also incorporates 28-day readmission data, so users can switch between 7-day follow up rates or explore counts of referrals, both followed up and readmitted.

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Ask me anything

This dashboard is shared with 28-day readmission.

This is a natural language processor – type in a question or something you want to see, and the data will answer.

Both 7-day follow up and 28-day readmission data are available in this tool, so you can explore the relationships between these two acute inpatient indicators. Every question asked will help it to learn. Pre-populated questions are also provided as a starting point for users.

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