Between July 2016 and June 2022, the number of tāngata whai ora secluded at Te Toka Tumai Auckland’s adult inpatient mental health services decreased by 67 percent. This focus on seclusion reduction is only one feature of a long-term commitment to the delivery of a model of care that is more person-centred.
Katie Ferguson (Service Clinical Director, Te Whetu Tawera) and Cullum Millar (Interim Nurse Lead and Lead Instructor SPEC for Adult Inpatient Mental Health) from Te Toka Tumai Auckland share what they have done and continue to do to deliver better experiences for tāngata whai ora and their whānau. Learn about tools used and the day-to-day practice and mindsets of their workforce in this KPI Programme hosted Benchmarking Breakout on 5 May 2023