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28-day readmission rates. Key performance indicator literature review – February 2023

Readmission to inpatient mental health services is indicative of unmet need. Readmission is more likely to happen in the first 4 weeks after discharge. Understanding the factors that increase people’s […]

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Whānau engagement in mental health and addiction services. Key performance indicator literature review – November 2022

Whānau engagement can improve people’s mental health and addiction service experiences and outcomes (Government Inquiry into Mental Health and Addiction, 2018). Whānau includes people’s family, friends, and others in their […]

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7-day follow-up: Transitioning from inpatient to community services. Key performance indicator literature review – November 2022

The first week and month following people’s discharge from inpatient mental health services is a particularly vulnerable time. It is essential inpatient and community services ensure people are well-supported during […]

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Wait time measures for mental health and addiction services. Key performance indicator literature review – November 2022

Long wait times are a barrier to accessing mental health and addiction services. Timely access to mental health and addiction support is important for all tāngata whai ora (people seeking […]

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Seclusion data indicators. Key performance indicator literature review – November 2022

The need to reduce and subsequently eliminate the use of seclusion is a priority for inpatient mental health services in Aotearoa New Zealand (Ministry of Health, 2021). The use of […]

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Premature mortality among people using secondary mental health and addiction services in Aotearoa New Zealand. Scoping a key performance indicator – June 2020

This report includes a summary of the results from work commissioned by the KPI Programme Sponsor Group to investigate the feasibility of developing a KPI for mental health and addiction […]

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