Tools
Get tools to support continuous improvement in services
Family whānau advisor videos
Family whānau advisors share how they use information from the whānau engagement indicator in their mahi and the benefits of using the whānau engagement indicator. […]
See moreIntroductory ‘Working with Family Whānau’ Presentation – Nelson Marlborough Te Whatu Ora
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See moreWorking with Family Whānau Staff Reflective Tool – Nelson Marlborough Te Whatu Ora
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See moreFamily Whānau Policy Resource – Nelson Marlborough Te Whatu Ora
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See moreTe Kete Tikanga Māori – Māori Cultural Kit
Te Taurapa Tūhono New Zealand Trade and Enterprise have produced Te Kete Tikanga Māori – Māori Cultural Kit. With a guide to Tikanga (process), Karakia, and Waiata Click here to […]
See morePolicy: Vaping for Tāngata whai ora at Te Whetu Tawera – Te Toka Tumai Auckland
Policy example shared by Te Toka Tumai Auckland used in Te Whetu Tawera adult acute inpatient unit. Click here to view the policy document […]
See moreChange management. ADKAR Change Management Model
The word ‘ADKAR’ is an acronym for the five outcomes an individual needs to achieve for a change to be successful: Awareness, Desire, Knowledge, Ability and Reinforcement. The model was […]
See moreCultural competency. Let’s get real – Working with Māori e-learning
The Let’s get real Working with Māori online learning modules assist workers to increase their understanding of working effectively with Māori tāngata whai ora and whānau to improve health outcomes. […]
See moreImprovement science. Quality improvement tools and methodologies (HQSC)
The Health Quality and Safety Commission’s (HQSC) mental health and addiction quality improvement programme uses a range of recognised methodologies and tools working with teams to bring about improvement. Click […]
See moreImplementation science. Institute for Healthcare Improvement (IHI)
For more than 30 years, the Institute for Healthcare Improvement (IHI) has used improvement science to advance and sustain better outcomes in health and health care across the world. They […]
See moreImplementation science. Knowledge Institute for Child and Youth Mental Health and Addictions
The art and science of implementation, explains what implementation science is and why it’s important. Click here to watch the video from the Ontario Centre of Excellence for Child and […]
See moreOutcomes measure. Hua Oranga tool (Te Rau Ora)
The Hua Oranga is a brief, one-page Māori health outcome measure. It is a questionnaire that takes less than five minutes to complete, and ensures services are focusing on areas […]
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